AI support agent · instant resolution

NextGen Support

The AI agent handles every platform request itself — NextGen Terminal and NextGen Markets features alike. It checks your terminal access status, KYC and deposit progress, indicator access, and trade sync in real time, and fixes issues on the spot.

Broker matters (money movement, KYC decisions, MT5 accounts, leverage) are handled by Trade245 — use the Support tab inside NextGen Markets for those.

NextGen Terminal support — this chat

Unlocking the terminal (KYC verification & deposits), your free access window, signals, journal, academy, TH points, missions, indicators, affiliates, community, or anything about the app itself. The AI agent resolves it instantly.

NextGen Markets / Trade245 — NOT here

Deposits, withdrawals, MT5 accounts, KYC/FICA, leverage, or broker complaints go to Trade245 support via the Support tab in NextGen Markets — never this chat.

Support conversation

The AI agent resolves NextGen Terminal and NextGen Markets feature issues instantly — it can check your account and run real diagnostics.

Ask about unlocking the terminal (KYC & deposits), your free access window, signals, TH points, copy trading, journal tools, education, affiliates, indicators, NextGen Markets features, or anything else on the platform.